Orders, deliveries and returns

1001modelkits - Warehouse

Processing time for orders

 

Orders are usually processed within 48 hours. 
 Products indicated as being available are not in stock in our warehouse, but in our partnering suppliers’ warehouses. 
 This allows us to reduce our storage costs and to provide you with the widest possible range of products at the best price!! 
 In sum, you will receive your package 7-9 business days after we have received your payment.

Guaranteed availability

The quantities available on our website are available from our suppliers. We update these stock listings several times a week. 
 If a product listed as being available on our website is in fact not in stock, we will provide you with a discount coupon good for your next order.

Return policy

In the event that the product you receive doesn’t satisfy your needs, you can return it within 30 days and receive a full refund (excluding shipping). Damaged, opened or incomplete products cannot be returned.

1001modelkits - Warehouse

The return address is:

1001Hobbies

C/O PHILEA Logistique

14 Impasse du Roussillon

38070 Saint-Quentin-Fallavier

France


Excellent customer review

Excellent customer review

8.4/10 on Verified Reviews

See reviews

05-20-2022

Good price for the model I ordered and prompt delivery.

Robin K

05-20-2022

Very good customer service and very good value for money! Some British companies charge £5 for these paints!

Trevor S

05-20-2022

Very satisfied!

Trevor S

05-15-2022

Great comms. Excellent service.

Sean W

05-15-2022

Respsonive and effivcjent and delery arrived on time

Tanuj L

The widest choice, a huge stock

More than 150,000 products for your hobbies, including more than 15,000 in stock and shipped the same day

Specialists at your service

A team of passionate people, who created more than 150 tutorials and videos and advise you by phone and chat

Shipping within 48 hours

Free shipment in the UK 🇬🇧 above 69 GBP. We ship worldwide : 🇮🇪 🇳🇴 🇸🇪 🇩🇰. Our parcels ship from the EU, please allow additional shipping times

Satisfied or refunded

Return within 30 days of your purchase