Orders, deliveries and returns

Orders, deliveries and returns

1001modelkits - Warehouse

Processing time for orders


Orders are usually processed within 48 hours. Products indicated as being available are not in stock in our warehouse, but in our partnering suppliers’ warehouses. This allows us to reduce our storage costs and to provide you with the widest possible range of products at the best price!! In sum, you will receive your package 7-9 business days after we have received your payment.

Guaranteed availability

The quantities available on our website are available from our suppliers. We update these stock listings several times a week. If a product listed as being available on our website is in fact not in stock, we will provide you with a discount coupon good for your next order.

Return policy

In the event that the product you receive doesn’t satisfy your needs, you can return it within 30 days and receive a full refund (excluding shipping). Damaged, opened or incomplete products cannot be returned.

1001modelkits - Warehouse

The return address is:


C/O PHILEA Logistique

14 Impasse du Roussillon

38070 Saint-Quentin-Fallavier