Return policy / cancellation

In the event that the product you receive doesn’t satisfy your needs, you can return it within 30 days and receive a full refund (excluding shipping). Damaged, opened or incomplete products cannot be returned.

Please complete and enclose with your parcel the returns form available here: returns form

The return address is :

1001Hobbies

C/O PHILEA Logistique

14 Impasse du Roussillon

38070 Saint-Quentin-Fallavier

France

Our customer service is at your disposal for the slightest problem.


Excellent customer review

Excellent customer review

9/10 on Verified Reviews

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Fast deliveries

in the UK 🇬🇧 and the world 🌎 with UPS.

Your satisfaction is our priority

Easy return within 30 days after your purchase

The widest choice, a huge stock

More than 150,000 products for your hobbies, including more than 15,000 in stock and shipped the same day

Customer service to help you

Monday to Friday, 10am to 5pm, by e-mail or telephone.

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