Dear customers,


If you need to contact us, several alternatives are available to you.


Our customer service will be happy to take your call from Monday – Friday between 9:00 AM – 2:00 PM (Eastern Time). During afternoons, we process orders :-)

Our phone number is +44 20 3287 7746.

If we cannot answer, please leave us a message along with your phone number (landline preferred) and email address. We will call you back on the same day!



For general questions (products, orders, after-sales service), please write to us at

To report a technical problem, write to

For partnership proposals, write to:


Standard mail

Our postal address is:


14, Rue Jean-Jacques Rousseau

93100 Montreuil


The 1001Hobbies team.

Excellent customer review

Excellent customer review

8.4/10 on Verified Reviews

See reviews


Model arrived on time and well packaged very impressed with your service will be ordering more great service 👍

Stephen S


Excellent prompt service.

Derek H


As listed fast delivery

Ken P


Good price for the model I ordered and prompt delivery.

Robin K


Very good customer service and very good value for money! Some British companies charge £5 for these paints!

Trevor S

The widest choice, a huge stock

More than 150,000 products for your hobbies, including more than 15,000 in stock and shipped the same day

Specialists at your service

A team of passionate people, who created more than 150 tutorials and videos and advise you by phone and chat

Shipping within 48 hours

Free shipment in the UK 🇬🇧 above 69 GBP. We ship worldwide : 🇮🇪 🇳🇴 🇸🇪 🇩🇰. Our parcels ship from the EU, please allow additional shipping times

Satisfied or refunded

Return within 30 days of your purchase