Pre-ordering, what is it exactly?
A pre-order is an advance purchase method for limited quantity items not yet available in Europe.
How does it work?
Pre-order products are ordered and reserved especially for you from the manufacturer. The total payment of your pre-orders is made when you order.
What are the benefits of pre-ordering?
The pre-order that we set up is a service that allows you to buy your copy in advance and receive it as soon as it is available. Please note that the release date listed on our site is provided by the manufacturer and is subject to change (without notice) if production encounters delays. We cannot be held responsible for any changes to this release date.
Since these products are often in limited supply in the market, pre-ordering is still the best way to get the item as soon as it is released.
What you absolutely need to know before you start a pre-order:
If your order contains both in-stock and pre-order items, your order will not be shipped until all items are available. To avoid a waiting period, we recommend making two separate orders. This will allow you to receive available items immediately, without waiting for your pre-orders to be released.
The pre-order service we run represents a mutual commitment, both on your part and ours to the manufacturer. Please note that any cancellation on your part, beyond the legal reflection period of 14 days following the validation of your order, will incur administrative costs corresponding to 25% of the value of the order.
